Crisp
Customer Support France
Omnichannel inbox for chat, email, WhatsApp, and social messages. Alternative to Intercom.
Details
Crisp is a bootstrapped customer messaging platform combining a shared inbox across email, live chat, SMS, WhatsApp, Messenger, and Instagram with a knowledge base and chatbot builder. Pricing bundles 20 seats per plan, and the platform is hosted in the EU under GDPR. It is positioned as a value-driven alternative to Intercom for SMB and mid-market teams.
About Crisp
Crisp IM SAS is a French customer messaging company headquartered in Nantes, founded in 2015 by Baptiste Jamin and Valerian Saliou. Its bootstrapped platform centralises email, live chat, SMS, WhatsApp, Messenger, and Instagram in a single inbox with a knowledge base and chatbot builder. The company serves 10,000+ businesses worldwide on EU-hosted infrastructure under GDPR.
